C.Nord · 2020
Alarm Response
A patrol team needed the whole response flow in one mobile tool. Security teams patrol in vehicles and need to react quickly when an alarm arrives. The app had to support the response from the first alert through incident details, navigation to the site, site information, and reporting the outcome.
- Mobile
Role
A mobile working tool for security rapid-response teams. Working closely with the Product Manager, I translated functional requirements into the application structure, user flows, and detailed interfaces for time-critical alarm response.
I designed the main alarm-response flow together with supporting states and edge cases: receiving an alarm, checking the site and address, understanding alarm details and instructions, navigating to the location, and recording the result after the response.
Results
I delivered detailed mobile mockups for the main operational scenarios. They were used as the basis for the product’s final implementation; the app was later released with an updated visual layer after I had completed my work on the project.
